Your clients return more often. Their average basket grows.
Increasing purchase frequency of existing clients by 20% is more profitable than acquiring 20% new clients. Automated retargeting is the key lever.
Harvard Business Review, Customer Acquisition vs Retention 2023
30 min · Free · No commitment
Problems you know
Clients buy once, then disappear. You have no system to bring them back 30, 60, or 90 days later.
You have no personalized product recommendations. Every client sees the same catalog, regardless of their purchase history.
Your loyalty program is basic or nonexistent. You don't capitalize on your most profitable clients.
What we change concretely
Post-purchase re-engagement sequences
At day 30, 60, and 90 after a purchase, your client gets a personalized email with complementary products or an offer matching their profile. They return without you chasing them.
Personalized product recommendations
Based on each client's purchase history, recommendations are automatically generated and integrated into your emails and site. Average basket grows.
Automated loyalty program
Points, tiers, benefits — your loyalty program runs itself. Your best clients receive special attention at the right moment. They stay.
the cost of acquiring a new client vs retaining an existing one
Source : Harvard Business Review, 2023
Funding available
BPI France subsidizes up to €50,000 (70% of eligible expenses) for this type of project. The Innovation Tax Credit (CII) may also apply.
Frequently asked questions
A 30-minute call is enough to know if it's worth it for you.
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