AppFlow
Professional Services — Increase Client Value

Your clients renew their engagements. Your recurring revenue grows.

Increasing client retention by 5% increases profits by 25 to 95%. Regular automated follow-up is the most underexploited lever in consulting.

Bain & Company, Customer Retention Economics

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Problems you know

After closing an engagement, you lose contact. When the client has a new need 6 months later, they consult another firm because you were no longer on their radar.

You never do a structured engagement review. Result: you miss lessons learned and don't create a natural renewal opportunity.

Your clients don't know the full extent of your skills. They hired you for one topic and think that's all you do.

What we change concretely

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Automatic engagement review at day 30

One month after closing, your client receives a structured review: results achieved, natural next steps, follow-up proposal. The renewal discussion opens naturally.

+40% engagement renewal rate
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Automatic sector intelligence for your clients

Every client receives a monthly briefing on their sector news, written from your perspective. You remain their go-to advisor between engagements.

+55% of clients who return within 12 months
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ROI dashboard shared with your clients

Your clients see key mission metrics in real time. When ROI is visible, the conversation about the next engagement becomes obvious.

+30% perceived value of your engagements
+25–95%

profit increase from a 5% improvement in client retention rate

Source : Bain & Company, The Value of Keeping the Right Customers

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Funding available

BPI France subsidizes up to €50,000 (70% of eligible expenses) for this type of project. The Innovation Tax Credit (CII) may also apply.

Frequently asked questions

A 30-minute call is enough to know if it's worth it for you.

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